The EppekQual Scale: An Instrument Designed to Measure Service Quality in Prospective Teacher-Training Programs

Anastasios Athanasiadis; Vassiliki Papadopoulou; Katerina Kasimatis

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Chapter 15 The EppekQual Scale

An Instrument Designed to Measure Service Quality in Prospective Teacher-Training Programs

于Reimagining Education for the Second Quarter of the 21st Century and Beyond

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Anastasios Athanasiadis

Anastasios Athanasiadis
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Vassiliki Papadopoulou

Vassiliki Papadopoulou
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Katerina Kasimatis

Katerina Kasimatis
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类型:: 章节

Page Range:: 270–296

DOI:: https://doi.org/10.1163/9789004688490_015

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Abstract

The quality of educational services that prospective teachers receive during their initial training is at the crux of the educational community’s concern and is a critical component of the Quality of Education in the 21st century. This is due to the positive relationship between the quality of their training and their future professional effectiveness. As the world continues to evolve and become more complex, the skills and knowledge required for success are changing rapidly. Therefore, education systems must adapt to ensure that students are prepared to meet these challenges. This adaptation requires ongoing monitoring and evaluation of the quality of services provided to prospective teachers by educational institutions during their initial training.

This chapter presents a new measurement scale (EppekQual) developed to measure the service quality of teacher-training programs. EppekQual is a 34-item scale consisting of six subscales measuring six educational quality dimensions (Administrative Services, Learning Outcomes, Curriculum, Support Services & Facilities, Teaching Process, and Academic Staff). The EppekQual scale measures educational quality and assesses students’ perceptions of their learning experiences. It can address the challenges of Education in the 21st century by providing valuable insights into student perceptions of the Quality of their Education, which can serve as the basis for efforts to improve educational practices and outcomes. The EppekQual scale constitutes a tool for managers of educational institutions to design and efficiently implement specialised teacher-training programs successfully.

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Reimagining Education for the Second Quarter of the 21st Century and Beyond

Dilemmas, Challenges, Advancements and Innovations

丛编： Global Education in the 21st Century, 卷： 8

Cover Reimagining Education for the Second Quarter of the 21st Century and Beyond

ISBN:: 9789004688490

出版社:: Brill

印刷出版日期:: 24 Nov 2023

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- Education
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  - Learning

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Chapter 15 The EppekQual Scale

An Instrument Designed to Measure Service Quality in Prospective Teacher-Training Programs

Abstract

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Reimagining Education for the Second Quarter of the 21st Century and Beyond

Dilemmas, Challenges, Advancements and Innovations

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